Privacy Policy
At Discovery Wine Mendoza we value your privacy. This policy explains what data we collect, how we use it, and your rights regarding it.
1. Information we collect
When you complete our contact form, we collect: full name, email, nationality, phone (optional), tour of interest, estimated date, number of people, and message. As you browse our site, we automatically collect: pages visited, time spent, device used, and approximate geographic information (via Google Analytics).
2. How we use your information
We use your data exclusively to: respond to your inquiry and send information about our tours; coordinate the booking if you choose to hire us; improve our site and services through statistical analysis; comply with legal obligations when applicable. We do not sell or share your data with third parties for commercial purposes.
3. Third-party services
Our site uses the following third-party services that may collect data: Google Analytics 4 for traffic analysis (Google policies); Formspree to process the contact form (Formspree policies); WhatsApp for direct communication when you click the button. Each has its own privacy policy.
4. Cookies
We use technical cookies necessary for the site to function and analytical cookies (Google Analytics) that help us understand how the site is used. You can disable cookies from your browser settings, though this may affect site functionality.
5. Your rights
You have the right to: access the data we hold about you; rectify it if incorrect; request its deletion; object to the processing of your data. To exercise these rights, write to us at discoverywinemendoza@gmail.com.
6. Data retention
We keep your data only for as long as necessary for the purposes described: unconverted inquiries are deleted after 12 months; data from confirmed bookings is retained according to fiscal and accounting obligations (5 years in Argentina).
7. Security
We implement reasonable measures to protect your information, including HTTPS connection, secure storage, and restricted access. However, no system is 100% secure, and we cannot guarantee absolute security.
8. Changes to this policy
We may update this policy occasionally. The current version is always available on this page, with the date of last update at the top.
9. Contact
If you have questions about this policy or how we handle your data, contact us at:
Discovery Wine Mendoza
Email: discoverywinemendoza@gmail.com
WhatsApp: +54 9 261 690-9086
Mendoza, Argentina